​Company details

Bishops Court Editions Limited, registered in England and Wales number: 11964087.
Registered office: Timberly, South Street, Axminster, Devon, EX13 5AD, England.
Main office and workshop address: Bishops Court Gardens, Bishops Court Lane, Clyst St Mary, Exeter, Devon, EX5 1DH, England.
VAT number: 325 1610 39

www.bishopscourteditions.co.uk is the official website of Bishops Court Editions Ltd.

www.parabledesigns.co.uk is linked to www.bishopscourteditions.co.uk.

Parable is a trading name of Bishops Court Editions Ltd. 

General

It is important to us that your experience is a happy one.  If you have anything you’d like to advise us of, good or bad, please contact us.  

Stock​

Products shown on our website may not be stock items.  Any item ordered will be made to match the item chosen.  However, as our products are not mass-produced, there may be slight variations in colour and finish from those shown, which we celebrate as a feature of handcrafting.  We reserve the right to change or withdraw products at any time.

Orders

We are a small company and in busy times, we may be unable to fulfil orders as quickly as our aim in normal circumstances (see our Delivery Information).  There are also occasions when our moulds reach the end of their lives, that may result in a product not being available in a certain colour and/or design until new moulds are made. We would advise you of any delays in processing your order and you would then have the option of changing or cancelling your order if we were unable to fulfil it within 28 days.  

Finishing

Our products are handcrafted individually, so small blemishes and variations to colour shade and surface pattern finishes can occur that we feel add to the character of each individual product.  Some of the materials we use for casting means that perfection is impossible with some of the more delicate designs.  One of the strengths of our designs is that it is clearly not a mass-produced item, but a lovingly-crafted artefact. So, if you find a small irregularity, you'll know that's the way it's meant to be: a small reminder of the craftsman's hand at work.  We also point out that some of these irregularities are on the original artefacts and are therefore replicated on the products. Please be aware that colours shown on your screens may not be accurate and handpainted finishes sometimes look different depending on the background colour of the product. 

Promotions, Discounts, Coupons, Vouchers

Promotions, Discounts, Coupons and Vouchers are subject to our terms and conditions.  Codes may only be used once per household unless otherwise stated.  Only one code may be used at any one time.  We reserve the right to change or withdraw offers at any time. Discounts may not relate to all products on our website.  Please check details on individual promotions.

Currency

All prices are in GBP (British pounds) and include the current rate of Value Added Tax (VAT) at 20%.  

Secure payment

You can choose to pay via our website or via Paypal. At our checkout, debit and credit card payments are securely processed by Wix Payments. At the point of payment, you are transferred to the Stripe Payment Provider where your payment will be securely processed before redirecting you back to our website. Wix Payments and Stripe meet the Data Security Standards set by the Payment Card Industry (PCI DSS). ​

Please note that receipt of payment does not mean we have accepted your order and we reserve the right to return the payment. 

Contract

At the checkout, you will be asked to tick a box stating that you have read and agreed to these Terms and Conditions before Confirming your Order.  This includes the details in our Returns, Privacy and Cookie policies.  At this stage, you are entering into a contract with Bishops Court Editions Ltd and indicating a legal obligation to pay.  This does not affect your statutory rights. 

Guarantee

Our products are made with considerable care and attention to detail.  They only leave our workshop when we are satisfied they pass our quality control and should arrive with you in the same condition. 

Many of our products are delicate and should be handled with care.  Surface detail may be damaged if they come into contact with hard or sharp objects (such as scissors, nails and jewellery).  

We ask that you read and fully understand any information provided on our website or with your products, including candle advisories.

Delivery Information

Delivery to Mainland UK addresses is included in the price of your order.  Delivery outside of Mainland UK addresses will incur a delivery charge.  We do ship internationally to some destinations.  Please contact us to enquire about delivery charges before placing your order.  Overseas taxes are the responsibility of the buyer.  

We cannot be held responsible for delays after we have dispatched your order. 

We reserve the right to change our delivery charges where necessary, without notice. 

Please see our Delivery Information page for full details.  

Damaged Items

Although we make every effort to ensure products arrive in good condition, there may be times when goods are damaged in transit.  In this case, we will arrange for a replacement or a full or partial refund.

Please contact us via our website or email us at hello@bishopscourteditions.co.uk within 3 days of receipt of goods to advise us of the damage and please take photographs of the damaged item(s) and all packaging. 

Returns

We hope you will be pleased with your purchase and have no reason to return it.  However, if you do need to return a product to us, please see our Returns Policy for details on how to do so. 

Refunds

If you return your item and request a refund under either our returns or damaged items policy, subject to our quality control check, we aim to credit you via the method you paid for your order within 30 days of the date of cancellation notice (subject to your cardholder’s own timescales).

If you receive a damaged or faulty item, we will offer you a full refund.  For all other returns, you will be responsible for the cost of returning the item.  If your item price included the delivery cost, we will also deduct the cost to us of sending your item to you.  Please feel free to contact us for clarification. 

Please note that our refund, damaged items and returns policies do not affect your statutory rights.

Links

Our website may occasionally contain links to other sites we think may be of interest to you.  Of course, we have no control over external websites and can accept no responsibility for their contents.

Intellectual Property

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, texts and design of our website/marketing material are and will remain the property of Bishops Court Editions Ltd. 

You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, display, or in any way exploit any or any part of this website, including text and/or images or any combination thereof, in whole or in part, except as may be expressly permitted by Bishops Court Editions Limited.

Bishops Court Editions Ltd is a member of ACID - Anti Copying in Design.  

Force Majeure

We are not liable for any breach of our obligations resulting from causes beyond our reasonable control, such as (but not limited to) war, strike, riot, crime, acts of God.

Liability Limitation
These Terms set out the full extent of Bishops Court Editions Ltd’s obligations and liabilities in respect of the supply of, or failure to supply, products. Bishops Court Editions Ltd is not liable to you (or any other parties):
1. for any indirect, incidental, consequential, punitive or exemplary damages, or for loss of income, profits, bargain, revenue, contracts, goodwill, use, enjoyment, time, data, electronically transmitted orders or other economic advantage (but not to the extent that applicable law prohibits liability exclusions or limitations for intentional torts, gross negligence, damages arising out of product liability or other fault bases), except in the event of damages that result from Bishops Court Editions Ltd's gross negligence or intent as well as in the event of life dangers and bodily injuries. The liability according to the product liability law remains unaffected.
2. Bishops Court Editions Ltd shall be under no liability in respect of any defect arising from fair wear and tear, or any wilful damage, negligence, subjection to abnormal conditions, failure to follow the Bishops Court Editions Ltd’s instructions (whether oral or in writing), misuse or alteration of the Goods, or any other act or omission on the part of the Customer, its employees or agents or any third party.
3. Except as expressly provided in these Conditions, Bishops Court Editions Ltd shall not be liable to the Customer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law or under statute, or under the express terms of the Contract, for any direct or consequential loss or damage sustained by the Buyer (including, without limitation, loss of profit or indirect or special loss), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of Bishops Court Editions Ltd, its servants or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use by the Customer.
4. The Customer shall ensure that, except to the extent that instructions as to the use or sale of the Goods are contained in the packaging or labelling of the Goods, any use or sale of the Goods by the Customer is in compliance with all applicable statutory and other regulatory requirements and that the storage and handling of the Goods by the Customer is carried out in accordance with directions given by Bishops Court Editions Ltd or any competent governmental or regulatory authority and the Customer will indemnify Bishops Court Editions Ltd against any liability loss or damage which Bishops Court Editions Ltd might suffer as a result of the Buyer's failure to comply with this condition.
Under no circumstances will Bishops Court Editions Ltd's liability exceed the contract price for the products claimed to be defective.

Acceptance

Any queries relating to the above should be raised before taking delivery of your order or it is deemed you have accepted these Terms and Conditions.  This does not affect your statutory rights.

Change of Terms

Bishops Court Editions Ltd may amend these terms without notice.

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